Helpful Hints from FREED Performance.
When it comes to automotive service, questions can arise pretty quickly. We've put together a list of helpful hints and answers to commonly-asked questions in efforts to better educate you on automotive maintenance and repair. Please read through our list of questions and answers below. If you have a question and don't see an appropriate answer below, feel free to contact us at anytime!
WHERE ARE YOU LOCATED?
Our address is 6075 Parkway North Drive | Cumming, GA 30040. We service the entire metro-Atlanta area.
WHAT MAKES OF VEHICLES DO YOU SERVICE?
While our focus is on Porsche vehicles, we also service Mercedes-Benz, BMW, Audi, Mini, Ferrari, Lamborghini, Maserati, Aston Martin, and other European performance / luxury vehicles. We also service popular luxury Japanese vehicles.
CAN I DROP OFF MY CAR WITH YOU?
Absolutely. We have a key drop in the back of our shop in between the two garage doors. Please be sure to get any personal belongings out of your vehicle, roll your windows up, and lock the doors. While we operate in a high-traffic, safe suburban area, FREED Performance is not responsible for any damage or theft of your belongings or vehicle.
WILL I VOID MY WARRANTY IF I BRING MY VEHICLE TO YOU AND NOT THE DEALER?
Absolutely not. Even under your manufacturers warranty, you are within your rights to have your car serviced by a third-party, independent repair and performance shop. FREED Performance only uses products that meet all manufacturers’ requirements and fall within CPO guidelines to keep your warranty current. We only use original equipment parts to ensure proper guidelines are met during your service.
how long have you been in the porsche service and repair business?
We have a combined experience of over 20 years in the industry. FREED Performance has been in business in north Atlanta (Cumming, GA) since 2009.
DO YOU PROVIDE DELIVERY / DROP-OFF OF VEHICLES UPON COMPLETION OF WORK?
We do not offer this regularly; just on a case-by-case basis. Additional fees will be incurred with a delivery service.
ARE YOUR TECHNICIANS ASE CERTIFIED?
Yes, our team is ASE Master Certified with advanced certifications and 9 Porsche credentials.
For the DIY Performance Vehicle Owners...
Today's cars are controlled by on-board computers, complicated ignition and fuel injection systems. Have an ASE certified FREED technician perform a diagnostic service to ensure all systems are functioning correctly.
WHAT ARE SOME BASIC MAINTENANCE TIPS FOR MY VEHICLE?
- Quick starts use more fuel than smooth, steady acceleration. Adjust your style and you'll save gas
- Dirty air filters can cause your engine to run at less than peak efficiency. It's easy to spot a dirty air filter, and the replacement cost is minimal
- If there is an external cooling system leak, tighten, repair or replace leaking parts. A pressure test can determine if and where a leak exists
- Tune up an engine that is not running perfectly and it will help start your car during the winter. Have any problems diagnosed and repaired before the onset of colder weather
- Check your car's heating system. Carefully check the radiator for leaks and debris. Also, check the radiator and heater hoses, and replace any that are worn, cracked, brittle or mushy
- Take time to locate your fuse box, and have a slit handy of the circuits each fuse protects. Make sure you have spare fuses for all amperage ratings
- Oil is your car's lifeblood, and winter is especially hard on your engine oil. Make sure you change your oil and use the correct weight for your car and climate. This will aid in starting
- Top off your windshield fluid regularly. You'd be surprised how much you use in the winter and early spring
- Tune up an engine that is not running perfectly and it will help start your car. Have any problems diagnosed and repaired
- Check and top off fluid levels in your transmission, master cylinder, clutch cylinder and washer solvent reservoir. Give the oil a quick check, change it and install a filter according to the manufacturer's recommended interval
- Gas treatment may boost the cleaning performance of your gasoline. A complete fuel system cleaning can help restore peak engine performance
- A complete fuel system cleaning can help remove deposits throughout the entire fuel system including fuel injectors, intake valves and combustion chambers
- May is a good month to take a close look at your tires in preparation for upcoming summer travel. Check your owner's manual for your vehicle's proper interval and rotation sequence
- Do your brakes feel as sure as they did when they were new? Brakes should be inspected at least twice a year. The best times are just before summer and winter to prevent problems in extreme temperatures. FREED Performance provides free visual brake inspections
- Have the coolant in your cooling system replaced every 30,000 miles or according to the vehicle manufacturer's recommendation. Replace the coolant with the proper proportion of water and coolant when low. (50/50 mix.)
- Oil additives work to protect your car's engine. A quality oil treatment helps to protect against engine wear and reduces oil consumption
- Engine coolant protects a vehicle's cooling system from temperature extremes and helps prevent the radiator form overheating during hot weather or from freezing during cold weather
- Check your automatic transmission fluid. It protects against transmission breakdown and contains additives that prevent corrosion system wear and oxidation
- Engine oil should always be change according to manufacturer's recommended intervals
- Oil that does not have a "W" in its thickness rating might make the engine crank too slow to start. Check your owner's manual for the recommended thickness for the coldest temperature expected in your region
- Windshield wiper blades should be capable of completely clearing the windshield in three passes. Replace the blades if cleaning the edge of the blade does not help
WHEN SHOULD I HAVE MY VEHICLE INSPECTED/SERVICED?
These recommendations are suggested by FREED Performance to maximize the safety, efficiency and longevity of your vehicle. They are based on the "severe service or use" of your vehicle:
Headlights & Small Bulbs
Lube & Oil Filter
Cooling System Service
Engine Tune-Up (Non-Computer)
Fuel Filter (Carburetor)
Fuel Filter (Injection)
Struts & Cartridges
Wheel Bearings Repack Seals (Non-Drive Axles)
Air Conditioning Service
Drive Axle Bearings & Seals
Engine Tune-Up (Computer)
Fan / Accessory Belts
Fuel Injector Cleaning
Power Flush Cooling System
Cooling System Hoses
*Your vehicle manufacturer's recommendation and warranty requirements may differ. Consult your owner's manual for additional information
HOW DO I IMPROVE MY CAR'S FUEL EFFICIENCY?
You can get the best mileage possible from your car by keeping it in top shape and using some easy energy-saving ideas. It's important for vehicles to be maintained properly so that they run efficiently, especially at times like now when the price of a gallon of gas has increased dramatically
- Tune Ups: Probably the biggest waste of gas is an improperly tuned engine. Rough running engine uses more gas quicker than a properly tuned engine.
- Tire Pressure: Under inflation or over inflation of tires can lead to decreased fuel mileage and improper wear, shortening the life of your tires. Check your owner's manual for the recommended tire pressure and check your tires regularly with a tire pressure gauge.
- Air Filters: Dirty air filters can also cause your engine to run at less than peak efficiency. Regular visual checks of the air filter will tell you if it needs replacing and your owner's manual will also recommend appropriate replacement intervals
- Oil: Using the correct viscosity oil is important because higher viscosity oils have greater resistance to the moving parts of the engine, and therefore use more gas.
- Unnecessary Air Conditioner Use: Driving with the A/C on puts a big drain on your gas mileage. Keep it off until the summer heat sets in and you'll save.
- Power Accessories: Items that plug into your vehicle's cigarette lighter, such as TV consoles for mini-vans and SUVs, can cause the alternator to work harder to provide electrical current. That adds a load to the engine and added load increases fuel use, decreasing your gas mileage.
- Driving Style: Quick starts from a stoplight or stop sign use more fuel than smooth, steady acceleration. Adjust your driving style to save gas.
- Extended Idling Time: Unnecessary idling of the engine will cause excessive fuel use. If you're going to be sitting in the car for a while, shut it off.
WHAT ARE SOME WARNING SIGNS I SHOULD WATCH OUT FOR?
Engine Performance Warning Signs:
- You lose power
- Your gas mileage drops
- Your engine "knocks" when it accelerates
- Your engine stalls
- Your engine starts hard, even when the battery easily turns the engine over
- Your engine continues to run after you turn the ignition off
- There is a noxious (harmful) exhaust odor
- Your engine runs rough at any or all speeds
- Your engine backfires, spits or pops
- Your engine dash warning lights stay on
Electrical System Warning Signs:
- Your engine will not crank or cranks slowly
- You had to jump start your vehicle
- Your dashboard warning lights stay on after the engine is running
- Some electrical components or accessories aren't working right
- Your battery terminals show corrosion
- Your fuses keep blowing or are missing
Shock & Strut Warning Signs
- You see fluid leaking out of the shock or strut body.
- Your shock or strut bodies are dented or damaged.
- Your mounts or bushings are broken or worn.
- You have cupped, uneven tire wear.
- Your vehicle sways or leans on turns.
- The vehicle "nose dives" when you apply the brakes.
- Your vehicle bounces excessively after hitting a road bump.
- Your vehicle ride is harsh, bumpy or shaky.
- Steering is stiff or makes noises.
Cooling System Warning Signs
- Your vehicle overheats.
- Your coolant light comes on.
- Your temperature gauge readings are displaying higher or lower than normal.
- Your heater does not work.
- Your engine runs poorly or uses excess fuel.
- You smell antifreeze (sweet moist smell)
Brake System Warning Signs:
- Brake warning light comes on
- Your car pulls to one side when braking instead of stopping in a straight line.
- When applied, your brakes grab, causing jerky stops
- Brakes grind with continuous loud metallic noise when applied
- Brake pedal is either mushy or very hard to depress
- Brakes must be pumped to work properly
- Wheel(s) are excessively hot after short drives
- Brake fluid leaks are seen around any wheel or in engine compartment, near master cylinder location
- Brake fluid very low or very dirty looking
Wheel Alignment Warning Signs
- Your steering wheel is not straight when driving on a level road
- You hear unusual noises in your suspension system
- The vehicle wanders from one side of a lane to the other
- Your vehicle pulls or drifts to one side when traveling in a straight line or when braking
- You feel vibration in the steering wheel or through your vehicle's seat
- The vehicle's steering feels loose
- You haven't had a wheel alignment in a long period of time
- Your tires are wearing unevenly
- Tires are squealing on turns
- The steering wheel does not return easily after a turn
Tire Balance Warning Signs:
- Your vehicle pulls to right or left when driving
- Your steering wheel is not straight while driving on a level road
- There is vibration* in the steering wheel or through your seat
- Your tires are wearing unevenly or squeal on turns
- Your steering feels unstable
**An out-of-balance tire and wheel will typically create a vibration or shake that becomes progressively worse as the vehicle's speed increases. The speed at which the vibration first becomes apparent will vary depending on the size and weight of the tires and wheels, the size and weight of the vehicle, the sensitivity of the steering and suspension, and the amount of imbalance. The vibration or shake usually starts in at 40 to 50 mph and increases in intensity as the speed increases